Welcome : FAQ

Why would the blower not be operating properly?

• The blower switch may be turned off. It should be in "automatic."
• The timer switch inside the panel is not in the center position.
• The blower inlet filter may be clogged and need replacement.
• The blower may need replacement.

Why isn't my unit discharging?

• Pump switch may not be in "Auto" position.
• Pump isolation valve (which is there for ease of pump replacement) may be closed.
• Discharge check valve may be stuck.
• Pump switch or pump itself is bad.

Why is there a foul odor coming out of the unit?

• The blower may not be working properly thereby starving the bacteria of oxygen and reducing the active bacterial colony count and the unit has probably gone septic.
• The bacteria in the tank have been killed off due to introduction of unauthorized cleaning agents/antibacterial chemicals into the unit and the unit has probably gone septic.

Why does my effluent water not meet purity standards?

• Fluffer valve on Marine and Recreational units has been left open.
• Blower switch is not in "Automatic" Mode.
• Chlorinator tube is clogged or needs chlorine tablets.
• Biological organisms in the tank have been killed due to introduction of unauthorized cleaning agents or antibacterial chemicals into the unit.
• Up-flow filter is clogged due to not cycling fluffer valve as is stated in Four (4) Point Maintenance Plan.
• The design capacity is being exceeded.